Meeting new people has never been this
easy!
Free Mobile Chat from UpSNAP Hookup
is a great new way to meet new people in your area!
FREQUENTLY ASKED QUESTIONS
How do I set up my profile?
Setting
up your personal profile is simple secure & discreet. All profiles are reviewed to make sure the
strict content guidelines are followed. When
recording your profile please refrain from using any vulgarity, curse words, or
sexual language of any kind.
Additional,
you may not include your last name, phone number or email address in your
profile. Failure to follow will result
in your profile not being approved and your number may be blocked from future
us of UpSNAP Hookup.
Set up
your profile by calling (646) 213-0003 from your mobile phone. (Please
note that only one account per mobile number is allowed.)
Press 1
to create your profile
To listen
to sample profile, press 2
Record your
personal greeting. Press the # key when
finished recording.
Select
your gender, your usage intentions and your contact preferences.
To
listen to your personal profile, press 1
To
re-record your profile, press 2
To accept
your personal profile, press 3
To select Gender:
For
Male, press 1
For
Female, press 2
To select Usage Intentions:
For
Friends, press 1
For Relationships,
press 2
For Adult
fun, press 3
To select Contact Preferences:
To be
contacted by Men, press 1
To be
contacted by Women, press 2
After
setting up your profile, you can begin to Rate other people’s profiles.
Your
profile must be approved by UpSNAP in order to receive messages from others.
How long does it take for my profile to be reviewed?
The UpSNAP
Team reviews profiles Monday thru Friday excluding holidays. The entire UpSNAP Hookup account set-up
process can take up to 72 hours.
What are the UpSNAP Hookup commands while using the
service?
To
listen to messages press 1
To
browse Female profiles, press 2
To
browse Male profiles, press 3
To
review your current rating, press 4
To
re-record your personal greeting, press 5
To
change your Usage Intentions, press 7
To
change your Contact Preferences, press 8
What are the UpSNAP Hookup commands while listening to
a message?
To
listen to the message again, press 1
To
listen to the Sender’s profile, press 2
To Reply to message, press 3
To Save the message, press 4
To Delete the message, press 6
To go to
the Main menu, press the * (star button)
Press 0
to delete message and report it as abuse
What are the UpSNAP Hookup commands while browsing
profiles?
Press 0
after rating a profile to report it as abuse
To go to
the Main menu, press the * (star button)
Rate
profiles on scale of 1 to 10 with 0 representing 10.
To send
this hottie a message, press 2
How do I change my profile?
Call the
service at (646) 213-0003 using the same mobile phone you set up your profile
with. Choose option # 5 to re-record
your profile.
Your
profile must be approved each time you change it and you will not receive any
new messages until your new profile has been approved.
How do I change my usage options?
Call the
service at (646) 213-0003 and press 5 to change your usage preferences.
How do I change my preferences?
Call the
service at (646) 213-0003 and press 8 to change your contact preferences.
How is my Hookup account maintained?
You can
call into the service at (646) 213-0003 and change your account settings at any
time.
What if someone left me a message and I don’t want to
talk to them?
Delete
the message. You do not have to respond
to people you do not want to talk to.
If you
find the message to be offensive, press 0 to delete the message and report it
as abuse.
How do I end my UpSNAP Hookup account?
Email support@upsnap.com and ask that your
number be removed.
Do not
call into the service at (646) 213-0003 anymore. Calling into the service will start the
account set-up process again.
If you have any further questions about the service,
you can reach our support team by calling
(704) 895-4121
Monday thru Friday
9:30am – 4:30pm Eastern Time